- When are the Learner Centre services open?
When are the Learner Centre services open?
Computer Commons Help Desk:
The fastest way to get help with your questions is to visit studenthelp.norquest.ca.
You can also phone 780-644-6100 (option 1) with your questions that are more in-depth. Be sure to have your student ID number, home address, and phone number available when you call.
Business hours are 7:30 AM - 6 PM Monday to Friday.
FYI - you can set up your own password recovery options! Please go to this website to register yourself. If you forget your password, the recovery process will help you reset it without having to contact Computer Commons!
Tutorial and Academic Coaching Services:
Service hours for Tutorial and Academic Coaching Services can be found on their website - norquest.ca/tutor.
Tutorial and Academic Coaching Services is accessible on campus and online! Please visit norquest.ca/tutor for more information on how to get help from the tutors or to use their live chat for quick questions.
In-person service is available 8 AM to 6 PM Monday to Friday. In-person services are unavailable on the weekend.
Online services are available 8 AM to 6 PM Monday, Tuesday, Thursday, and Friday. On Wednesdays, online services are open 8 AM to 8 PM, and on Saturdays from 12 PM to 4 PM.
Library Services will be closed on Sundays and holiday weekends.
Materials can be placed on hold for pick-up. Contact the library for assistance with holds or accessing materials.
If you need assistance off-campus, here are the contact options available to you:
- Email the library at library(at)norquest.ca with your questions.
- Use the chat service to be instantly connected to our staff. Chat is open during our regular hours of service.
- Call us at 780-644-6070.
- Text us at 587-600-0084.
For research and citation help from a librarian, book an appointment, email library(at)norquest.ca and ask for a librarian to contact you, or use the live chat for assistance during open hours. You can also stop by the library desk to ask if a librarian is available in-person.