Library News

When is the Learner Centre open?

Please note - the library lending collection remains unavailable for browsing at this time. Materials can be placed on hold for pick-up. Contact the library for assistance with holds or accessing materials.
You must reserve a seat in advance. The Learner Centre hours of operation are posted on the library website.

Computer Commons Help Desk:

Business hours are 7:30 AM - 7 PM Monday to Friday.

The fastest way to get help with your questions is to visit
You can either email orcall them directly at 780-644-6085 with your questions that are more in-depth. Be sure to have your student ID number, home address, and phone number available when you contact by phone, or include it in the email you send them.

FYI - you can set up your own password recovery options! Please go to this website to register yourself. If you forget your password, the recovery process will help you reset it without having to contact Computer Commons!

Tutorial and Academic Coaching Services:

Tutorial and Academic Coaching Services is accessible online! Please visit for more information on how to get help from the tutors or to use their live chat for quick questions.

Open hours for Tutorial and Academic Coaching Services are 8 AM to 6 PM Monday to Friday. The service will be closed on weekends.

Library Services:
The Learner Centre space will be available for bookings as of March 8, 2021. You must reserve a seat before visiting the Learner Centre.
Online service is available 8 AM - 5 PM Monday to Friday.
Library Services will be closed on the weekend.

If you need assistance, here are the contact options available to you:

  1. Email the library at library(at) with your questions.
  2. Use the chat service to be instantly connected to our staff.
  3. Call us at 780-644-6070.

For research and citation help from a librarian, email library(at) and ask for a librarian to contact you or visit our office hours from 10 AM – 2 PM Monday to Friday (starting January 11, 2021).