(780) 644-6070


(587) 600-0084 

Monday - Friday

7:30 AM - 7:00 PM


8:00 AM - 4:00 PM

Sunday & Holidays


Learner Centre Terms of Use

Terms of Use


(780) 644-6709

Monday - Friday

8:00 AM - 3:00 PM

Closed  11:00 - 11:30


Saturday & Sunday



Title Skills Languages

Camille Bultena

Library Assistant    

As a Library Assistant at NorQuest College, I help students, staff, and the public meet their library needs. At the circulation desk I assist with accessing library resources, navigating the NorQuest College website, and aid library clients in developing the appropriate research and citation skills necessary for academic success. You will also find me shelving and organizing materials.

E: Camille.Bultena@norquest.ca
T: 780-644-6070

Ada Szulski

Library Assistant   English  Polish 

As a library services assistant, you will typically find me at the circulation desk helping students and faculty with locating and borrowing resources. You will also find me shelving and organizing materials. In my spare time I enjoy rock climbing, hiking, and playing dnd.

E: Ada.Szulski@norquest.ca

April Lafreniere

Representative I  Bachelor of Arts degree in Psychology  Information Literacy  Patron Service  

As an Administrative Library Assistant at NorQuest College, I help students, staff, and the public meet their library needs. At the circulation desk I assist with accessing library resources, navigating the NorQuest College website, and aid library clients in developing the appropriate research and citation skills necessary for academic success. Additionally, as the Administrative Library Assistant I manage NorQuest College Library's invoices, scheduling, bookings, statistics, library promotion, and resource updating.

E: April.Lafreniere@NorQuest.ca

Beth Vandenboogaard

Acquisitions Technician  Acquisitions  Ebooks  Streaming  Cataloguing  

As the Library's Acquisitions Technician I am responsible for purchasing resources for the library collections. You will also find me at the front desk assisting students and staff.

E: Beth.Vandenboogaard@NorQuest.ca
T: 780-644-6081

Eve Poirier

Mgr. Academic Support Centre & Head Librarian. BA, MLIS, MACT  Hiring really talented people  

I oversee the very capable operations that collectively make up the Academic Support Centre. This includes the following services: library service; writing centre; tutoring and coaching service; testing and assessment. Together, we strive to develop self-sufficient learners who are confident in their academic pursuits, research skills, and problem resolution.

E: Eve.Poirier@NorQuest.ca
T: 780-644-6258

Gisele Ramgoolam

Lead, Library Services  Cataloging  Collections French 

As head cataloger, I am responsible for the organization and classification of the library's print and audio-visual resources. I lead the Collection Development Team and I supervise the part-time Library Assistants. You will also see me at the front desk assisting students and staff.

E: Gisele.Ramgoolam@norquest.ca
T: 780-644-6078

Kathy Zarft

Team Lead, Library Technologies and Technical Services  Ezproxy  EBSCO Discovery Service  ebooks  online video  

I love investigating and implementing new technologies. I provide support for the library's technology and lead the purchasing and cataloging team. I troubleshoot any problems with off-campus access to our ebooks, databases or online video. I select materials for our Easy Reading collection and am very interested in promoting the benefits of reading to our students.

E: Kathy.Zarft@NorQuest.ca
T: 780 644-6077

Leah Townsend

Instruction Librarian  Captivate  Nursing  Psychology  Philosophy  Distance Students  

As an instruction librarian, I provide support for on-campus and distance students to help develop their research, citation and critical thinking skills. I teach classroom instruction sessions and meet with students for face-to-face and online appointments. I am also developing online interactive tutorials which focus on many essential library skills.

E: Leah.Townsend@NorQuest.ca
T: 780 644-6074

Liz Fulton Lyne

Lead Librarian (Instruction), BA, MA, MLIS  English Literature  Women's Studies  Information Literacy  Research Guides  

I am responsible for teaching and leading the ongoing development of our library's information literacy program. Our program includes classroom instruction sessions, face-to-face and online appointments with librarians, teaching and curriculum support, and online tools—all designed to develop students’ research, citation, critical thinking skills while promoting lifelong learning. I feel very fortunate to be part of this great team!

E: Liz.Fulton-Lyne@NorQuest.ca
T: 780-644-6073

Meghan Stanbridge

Library Assistant    

As a library assistant, I help students and faculty with locating and borrowing resources. You'll also see me around the library shelving and organizing books. I enjoy reading and spending time with my family and two pet hedgehogs.

E: Meghan.Stanbridge@norquest.ca
T: (780) 644-6070

Ngina wa Kaai

Student Engagement Librarian  Social media  Information literacy  Research and citation  Early literacy  

As the Student Engagement and User Experience Librarian, my role is to connect with non-academic communities and groups around campus and support them in their projects and goals through resources the Learner Centre can provide. I am also responsible for looking after the NorQuest Library's social media accounts, organizing events in the Learner Centre, and helping students with research and citation though the Writing Centre. In my spare time, I teach aquatic lifesaving and first aid courses and train new swimming instructors for the City of Edmonton, and enjoy playing board games of all sorts with friends.

E: Nginawa.Kaai@norquest.ca
T: 780-644-6079

Petra Faddoul

Library Assistant  BA Writing Research English Arabic 

As a library assistant, I welcome students and staff at the service desk, on the phone, as well as on online chat. You can ask me about citations, getting started on research, and accessing resources.

E: Petra.Faddoul@norquest.ca

Samantha Nugent

Circulation Technician  Circulation  Patron Services  Collections  

As the Circulation Technician, I make sure the Library’s materials are in good condition and accessible to staff and students. I am responsible for interlibrary loans, reserve books, and delivery to distance students.

E: Samantha.Nugent@norquest.ca
T: 780-644-6076

Sarah Bailey

Instruction Librarian, BA, MLIS  ESL  LINC  AU  YIT  LES Pathways  graphic design English  French  Spanish 

I teach citation, research and evaluation skills. I create new research guides and tutorials that promote information literacy. I enjoy doing research, fixing technology problems, and helping students.

E: Sarah.Bailey@norquest.ca
T: 780-644-6072

Sarah Inkster


E: Sarah.Inkster@norquest.ca

Sheena Sereda

Instructional Librarian  Business  Environmental Protection  Disability Studies  Settlement Studies  Community Support Work   

I’m the newest member of the NorQuest College Instructional Librarian team. In this role, I provide in-class research & citation sessions that introduce students to these skills and I am available to meet students on a drop in basis at the Learner Centre. You will also see me providing this service in Centre 106 every Wednesday with a Writing & Grammar Tutor. Hope to see you soon!

E: Sheena.Sereda@norquest.ca
T: 780-644-6075

Library COVID-19 Update #5: Learner Centre CLOSED

March 18, 2020

Following the recommendation from the NorQuest College executive, the Learner Centre will be closed to students until further notice. The Learner Centre space, including the Library, Tutorial and Academic Coaching, and Computer Commons, will be unavailable to students until further notice. For the most up-to-date information on the College's COVID-19 announcements, please visit norquest.ca/coronavirus

A reminder that if you are feeling ill, please use the self-assessment tool provided by Alberta Health Services before contacting HealthLink (8-1-1) for advice and help.

Computer Commons:
You may receive emails from our Computer Commons help desk asking you to set up your online password recovery in the next few days. Please take some time and follow the steps outlined in the email or if you did not receive that, please go to this website to register yourself.

Tutorial and Academic Coaching:
Tutorial and Academic Coaching Services is accessible online as of March 18, 2020. Please visit norquest.ca/tutor for more information on how to get help from the tutor-coaches.

Library Services:
If you need assistance, here are the options available to you (in order of preference):
1. Email the library at library(at)norquest.ca with your questions.
2. Use the chat service to be instantly connected to our staff.
3. For research and citation help from a librarian, email library@norquest.ca and ask for a librarian to contact you. For help with writing, including organizing ideas and grammar, contact the Writing Tutors at tutorial.coaching@norquest.ca and ask for them to contact you.

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Library COVID-19 Update #3

March 17, 2020

Library Services: 
As of 1 PM March 17, all items due during the period of March 14 and May 30 will have the due date changed to May 31, 2020. This means that if you have items at home and you are unable to bring them in (either because of self-isolation or that we are closed indefinitely), you will not be charged late fees/overdue fines. This applies to items that come from our partner libraries. 

The Writing Centre:
Writing Centre services are now available to all students on an ONLINE, DROP-IN basis.  This means that you do NOT need to make an appointment to access Writing Centre help from a Writing Tutor or a Librarian.  Simply get in touch with us via email, and we will reply as quickly as possible to set up a help session with you over the internet (using screen sharing software) or via telephone.

For research, citation, or evaluating sources, contact the Librarians at library@norquest.ca
For organizing ideas, grammar, or writing, contact the Writing Tutors at 

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Library COVID-19 Update #4

March 17, 2020

Tutorial and Academic Coaching Services:

Due to the ongoing COVID-19 public health concerns, we are adding 100% online tutorial help through Blackboard Collaborate and live chat.

To get one-on-one help with Blackboard Collaborate, go here for the Math/Science room and click here for the English/Humanities room. Like the in-person help, you will be assisted in the order you come in.

Please note that you will have to type your name as you enter the waiting room and include your subject as part of your name - for example: Kat (Math 10C); Sheema (English 2550); Kristina (LINCC); Travis (ESL4)

For quick inquiries and questions, please try using the live chat available on norquest.ca/tutor.

Library Services:

We have created a new mini guide on learning from home: https://libguides.norquest.ca/library_to_you
Additionally, we have many documents and resources on how to access library materials from home in our Distance and Online Library Basics guide.

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Library COVID-19 Update #6.5 - Textbook Access

March 30, 2020

Still need to access your textbooks from our reserve shelf but cannot now that we are closed? There are two ways you can still get the content you need:

1. If you need a single chapter of one of our reserve textbooks, fill out this form and we can start the process of sending it your way! Please note this material is for private study only. Copying, distributing, or selling this material is not permitted. Copies will be sent via email only as the Learner Centre remains closed at this time.

Frequently Asked Questions:

Can I request more than one chapter? Can I ask for the whole book to be sent to me?
No. According to Canadian copyright laws, we are only permitted to copy one chapter from a book or one article from a periodical (like a scholarly journal). 

Can I make multiple requests in one day?
Please try and space out your requests as much as possible. Keep in mind that copyright laws still apply to digital copies, and because of that, you are limited in how much content you can request at one time. 

How long will it take to get the scanned chapter?
We aim to have it to you in 48 hours (during the work week, Mon-Fri), however if we need more information or clarification the request will take longer to fulfill.

2. Some books are available on VitalSource for borrowing.
To access the textbooks, go to the VitalSource website and search for the name of your textbook (for example, SAGE 50). If it is available, you will have to sign up for VitalSource Bookshelf to sign them out for free. The link is at the top of the page on the right side. 
To sign up for a Bookshelf account, use your NorQuest email address and a password of your choice. If you need help, instructions on how to do that can be found here.
Please note that students can borrow up to 7 books on their accounts. This offer will expire on April 30, 2020.

Happy Studying!

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March 26, 2020

Starting March 26 and running until April 24, 2020, the Learner Centre services will be extending their open hours to 9 PM during the week. This means that you can call or email Computer Commons, Tutorial and Academic Coaching and Library Services later into the evening!

To access the Computer Commons help desk, email or call 780.644.6085.
To access the tutorial services, visit norquest.ca/tutor.
To access the library, email library@norquest.ca or use the live chat on our website.

Please note that Saturday hours will remain the same (8 AM - 4 PM) and the Learner Centre is closed on Sundays.

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Website Maintenance - Sunday April 5, 2020

April 03, 2020

On Sunday, April 5th, 2020, Technology and Creative Services will be performing network maintenance. The maintenance is scheduled to begin at 11:00 a.m., and we expect it to be completed by 5:00 p.m. 

This maintenance will cause intermittent connectivity for most publicly facing NorQuest services including the NorQuest website, the library's website and Moodle. MyQuest will not be available during the maintenance.

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3:09 PM 50000 min

Is the Learner Centre open?

No. As of March 18, 2020, we are closed indefinitely. Ple...

More Details

Reconsideration Requests and Challenges to Intellectual Freedom

The library adheres to the Canadian Federation of Library Association’s (CFLA) statement on Intellectual Freedom. That statement is available through the CFLA’s website.  This space is dedicated to the transparent reporting of all challenges to the legitimacy of library material; choice of library content; nature of library events or guests; content or placement of library displays.  NorQuest College Library is committed to a fair and transparent dialog regarding a request to reconsider library materials or events. There are not challenges to report at this time.



NorQuest Library Purpose, Values and Vision

NorQuest Library Purpose Statement

The library actively supports the academic mission of the college, inspiring life-long learning, collaboration and discovery within and beyond our physical spaces. We engage with our diverse college community to foster critical thinking, creativity, and learner success.

NorQuest Library Values

  • Excellence in customer service
  • Expertise, integrity and professionalism
  • Learner centred
  • Intellectual freedom
  • Equitable access to information, resources and services
  • Collaboration and communication
  • A safe and inclusive environment
  • Innovation, discovery and creativity

NorQuest Library Vision

The library will be a fully engaged partner in the delivery of workforce relevant education within and beyond the library’s physical spaces. We will play a leading role in supporting student success and lifelong learning at NorQuest. This will be accomplished by:

  • Developing an agile approach to service and program delivery
  • Pursuing intentional collaborations with college teaching, learning and service partners
  • Seeking out new technologies that support the innovation of library services, automation and self-service
  • Exploring new collection processes and opportunities

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