(780) 644-6070


(587) 600-0084 

Monday - Friday

8:00 AM - 5:00 PM

Saturday, Sunday & Holidays


Learner Centre Terms of Use

Terms of Use


(780) 644-6709

Monday - Friday

8:00 AM - 3:00 PM

Closed  11:00 - 11:30


Saturday & Sunday



Title Skills Languages

Camille Bultena

Library Assistant    

As a Library Assistant at NorQuest College, I help students, staff, and the public meet their library needs. At the circulation desk I assist with accessing library resources, navigating the NorQuest College website, and aid library clients in developing the appropriate research and citation skills necessary for academic success. You will also find me shelving and organizing materials.

E: Camille.Bultena@norquest.ca
T: 780-644-6070

Ada Szulski

Library Assistant   English  Polish 

As a library services assistant, you will typically find me at the circulation desk helping students and faculty with locating and borrowing resources. You will also find me shelving and organizing materials. In my spare time I enjoy rock climbing, hiking, and playing dnd.

E: Ada.Szulski@norquest.ca

April Lafreniere

Representative I  Bachelor of Arts degree in Psychology  Information Literacy  Patron Service  

As an Administrative Library Assistant at NorQuest College, I help students, staff, and the public meet their library needs. At the circulation desk I assist with accessing library resources, navigating the NorQuest College website, and aid library clients in developing the appropriate research and citation skills necessary for academic success. Additionally, as the Administrative Library Assistant I manage NorQuest College Library's invoices, scheduling, bookings, statistics, library promotion, and resource updating.

E: April.Lafreniere@NorQuest.ca

Beth Vandenboogaard

Acquisitions Technician  Acquisitions  Ebooks  Streaming  Cataloguing  

As the Library's Acquisitions Technician I am responsible for purchasing resources for the library collections. You will also find me at the front desk assisting students and staff.

E: Beth.Vandenboogaard@NorQuest.ca
T: 780-644-6081

Eve Poirier

Mgr. Academic Support Centre & Head Librarian. BA, MLIS, MACT  Hiring really talented people  

I oversee the very capable operations that collectively make up the Academic Support Centre. This includes the following services: library service; writing centre; tutoring and coaching service; testing and assessment. Together, we strive to develop self-sufficient learners who are confident in their academic pursuits, research skills, and problem resolution.

E: Eve.Poirier@NorQuest.ca
T: 780-644-6258

Gisele Ramgoolam

Lead, Library Services  Cataloging  Collections French 

As head cataloger, I am responsible for the organization and classification of the library's print and audio-visual resources. I lead the Collection Development Team and I supervise the part-time Library Assistants. You will also see me at the front desk assisting students and staff.

E: Gisele.Ramgoolam@norquest.ca
T: 780-644-6078

Leah Townsend

Instruction Librarian  Captivate  Nursing  Psychology  Philosophy  Distance Students  

As an instruction librarian, I provide support for on-campus and distance students to help develop their research, citation and critical thinking skills. I teach classroom instruction sessions and meet with students for face-to-face and online appointments. I am also developing online interactive tutorials which focus on many essential library skills.

E: Leah.Townsend@NorQuest.ca
T: 780 644-6074

Liz Fulton Lyne

Associate Chair, Library Services and Programs, BA, MA, MLIS  Information Literacy  Research Guides  

I am responsible for supervising the day-to-day operations of library services and leading our information literacy program. I feel very fortunate to be part of this great team!

E: Liz.Fulton-Lyne@NorQuest.ca
T: 780-644-6073

Meghan Stanbridge

Library Assistant    

As a library assistant, I help students and faculty with locating and borrowing resources. You'll also see me around the library shelving and organizing books. I enjoy reading and spending time with my family and two pet hedgehogs.

E: Meghan.Stanbridge@norquest.ca
T: (780) 644-6070

Ngina wa Kaai

Student Engagement Librarian  Social media  Information literacy  Research and citation  Early literacy  

As the Student Engagement and User Experience Librarian, my role is to connect with non-academic communities and groups around campus and support them in their projects and goals through resources the Learner Centre can provide. I am also responsible for looking after the NorQuest Library's social media accounts, organizing events in the Learner Centre, and helping students with research and citation though the Writing Centre. In my spare time, I teach aquatic lifesaving and first aid courses and train new swimming instructors for the City of Edmonton, and enjoy playing board games of all sorts with friends.

E: Nginawa.Kaai@norquest.ca
T: 780-644-6079

Petra Faddoul

Library Assistant  BA Writing Research English Arabic 

As a library assistant, I welcome students and staff at the service desk, on the phone, as well as on online chat. You can ask me about citations, getting started on research, and accessing resources.

E: Petra.Faddoul@norquest.ca

Samantha Nugent

Circulation Technician  Circulation  Patron Services  Collections  

As the Circulation Technician, I make sure the Library’s materials are in good condition and accessible to staff and students. I am responsible for interlibrary loans, reserve books, and delivery to distance students.

E: Samantha.Nugent@norquest.ca
T: 780-644-6076

Sarah Bailey

Instruction Librarian, BA, MLIS  ESL  LINC  AU  YIT  LES Pathways  graphic design English  French  Spanish 

I teach citation, research and evaluation skills. I create new research guides and tutorials that promote information literacy. I enjoy doing research, fixing technology problems, and helping students.

E: Sarah.Bailey@norquest.ca
T: 780-644-6072

Sarah Inkster


E: Sarah.Inkster@norquest.ca

Sheena Sereda

Instructional Librarian  Business  Environmental Protection  Disability Studies  Settlement Studies  Community Support Work   

I’m the newest member of the NorQuest College Instructional Librarian team. In this role, I provide in-class research & citation sessions that introduce students to these skills and I am available to meet students on a drop in basis at the Learner Centre. You will also see me providing this service in Centre 106 every Wednesday with a Writing & Grammar Tutor. Hope to see you soon!

E: Sheena.Sereda@norquest.ca
T: 780-644-6075

Finding your books for Spring/Summer term

May 04, 2020

Your first and best source for locating and purchasing your textbooks for the Spring/Summer 2020 term is the Bookstore. You can call them at 780-644-6203 (or toll free at 866-534-7218) or email them and arrange for your materials to be mailed to you or picked up at the Edmonton downtown campus.

We have a large collection of books available online! eBooks can be checked out for three weeks (21 days) at a time. You can see how this is done in our tutorial called Finding and Viewing eBooks.

Our scholarly eBook databases include ProQuest eBook Central, EBSCO eBooks, and Gale eBooks.
Supplemental/other materials might be found on ABC-CLIO (academic reference books and periodicals) and Hoopla (in the non-fiction section). 

Please note that to check out the eBooks that you find, you may need to create an additional user account on these websites. We recommend using your MyMail account to do so (the passwords are up to you!).

Are you looking for a single chapter of one of your current textbooks? Fill out this form and we can start the process of sending it your way! Please note this material is for private study only. Copying, distributing, or selling this material is not permitted. Copies will be sent via email only as the Learner Centre remains closed at this time.

Frequently Asked Questions:

Can I request more than one chapter? Can I ask for the whole book to be sent to me?
No. According to Canadian copyright laws, we are only permitted to copy one chapter from a book or one article from a periodical (like a scholarly journal). 

Can I make multiple requests in one day?
Please try and space out your requests as much as possible. Keep in mind that copyright laws still apply to digital copies, and because of that, you are limited in how much content you can request at one time. 

How long will it take to get the scanned chapter?
We aim to have it to you in 48 hours (during the work week, Mon-Fri), however if we need more information or clarification the request will take longer to fulfill.

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Research and citation help for Spring/Summer term

May 03, 2020

If you find yourself confused about how to do research for your assignments, we can help you with that!

First, have a look through our tutorials and guides about research. These can help answer the initial things you are confused about. All of our video tutorials are less than 6 minutes in length!
For example, if you need to learn how to use the library's catalogue to find an item, try watching our Conducting Research Using Library Resources and How to Search Library Databases: Basics video tutorials. Our Learn to Research guide will also give you the basics on the research process.
A listing of all of our video tutorials can be found here, and the related research guides can be found here.

If you need to learn how to use APA citation style, or it has been a while since you have used it, we have our Intro to APA series that will take you through everything you need to know. Starting with an introduction to citation, this four-part course will guide you through how to create a reference list, write in-text citations, and teach you how to proofread and edit your document before you hand it in. All four parts will take approximately 1.5 to 2 hours to complete (20-30 minutes per section). Start here with Part One!
If you just need to look up a few things or just want information about APA, use our APA (6th Edition) Guide.

For all other questions or extra help, either email library@norquest.ca and ask a librarian to contact you or use the live chat on the library's website.

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Extended due dates - Spring/Summer 2020 Term

May 01, 2020

As of May 1, 2020, all items currently checked out will have their due dates extended to September 30, 2020

If you currently have NorQuest College Library or other items from our NEOS partner libraries at your house, you will not be charged overdue fines for keeping them. Additionally, you will not be able to place holds on physical items in our catalogue or any of our NEOS partners, but you can still request electronic copies of journal articles and single book chapters.

If you would like to return your items before September 30, there is a library drop-box located in the main entrance of the Singhmar Centre for Learning. The drop-box is available when the College buildings are open.

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How to access the Learner Centre services online

May 02, 2020

Services are available Monday to Friday 7:30 AM - 7 PM and Saturday 8 AM - 4 PM. The Learner Centre is closed Sundays and holiday weekends.

Computer Commons Help Desk:
You can either call them directly at 780-644-6085 or email computercommons@norquest.ca with your questions.

FYI - you can set up your own password recovery options! Please go to this website to register yourself. If you forget your password, the recovery process will help you reset it without having to contact Computer Commons!

Tutorial and Academic Coaching Services:
Tutorial and Academic Coaching Services is accessible online! Please visit norquest.ca/tutor for more information on how to get help from the tutors or to use their live chat for quick questions.

Library Services:
If you need assistance, here are the options available to you (in order of preference):
1. Email the library at library(at)norquest.ca with your questions.
2. Use the chat service to be instantly connected to our staff.
3. For research and citation help from a librarian, email library(at)norquest.ca and ask for a librarian to contact you. For help with writing, including organizing ideas and grammar, contact the Writing Tutors at tutorial.coaching(at)norquest.ca and ask for them to contact you.

For the most up-to-date information on the College's COVID-19 announcements, please visit norquest.ca/coronavirus

A reminder that if you are feeling ill, please use the self-assessment tool provided by Alberta Health Services before contacting HealthLink (8-1-1) for advice and help.

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Mental health support from the Centre for Growth and Harmony

April 30, 2020

Here are some different ways that students can access mental health support while off-campus:

  • Book a phone counselling appointment:  Students can call 780.644.6155 (Mon to Fri 8:15 am – 4:30 pm) or send an email to wellness@norquest.ca to book an appointment with a Wellness Team mental health professional.
  • Crisis Resources: Students can find a variety of different supports and methods of accessing support here under the CRISIS LINE and ONLINE CHAT section.
  • Access online mental health workshops: Students can access self-guided workshops on stress, and self-care available at norquest.ca/wellness and at the following link.  Please note that more topics will be added, so check back often.
  • 7 Cups of Tea:  Students can access a community of trained empathetic listeners, who are available 24/7 in 120 different languages, as well as self-help guides on a variety of topics such as: anxiety, relationships and parenting. More information can be found here.
  • Mental Health & COVID resource page: Students can access a variety of different mental health resources on different topics from self-care, community supports, parenting ideas and reminders of College supports. This page is constantly being updated with resources, please check this page often. More information can be found here.
  • 211: Province-wide students can access support and referrals 24/7 by calling or texting STUDENT to 211 or visit https://www.ab.211.ca/ and click “live chat”.
  • MyWellness and Ink Blot Therapy: Students can access additional mental health support through their SANQC MyStudentPlan.  For more information students can email Peyton.monahan@norquest.ca or visit here.

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Guiding you through the Spring/Summer Term

May 05, 2020

Libguides! Libguides! Libguides! But what's a libguide?

We have many of these wonderful guides available which contain great resources to help you learn the content and concepts in your classes. The guides are put together and maintained by our fantastic library and tutorial teams.

They include program-specific guides, like for our Health Studies programs, English language learning, community studies (including Social Work and Early Learning and Child Care), Business and Office Administration, Open Studies, and Academic Upgrading. We also have a great selection of guides about research and writing to help you with your assignments.

Do you need extra help with academic skills to help you become a successful student? Perhaps you need some strategies about test taking? Are you new to learning and working online? There are guides for that!

If you need help with using the guides or have any other questions about library services, please contact the library by email or using the live chat on our website (under the Help menu).

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Netflix, but make it educational - Spring/Summer Term 2020

May 06, 2020

Please note that you will have to log in and verify you are a student before accessing these or any of our online resources. This video will show you the process of doing that.

Criterion-on-Demand - whether you need to watch a film for class, or need something to relax to, Criterion has you covered! Movies on this database are from studios like Paramount Pictures, Lionsgate Films, Warner Brothers, and Miramax Films. All films have the option of playing with subtitles in either English or French.

Films-on-Demand Master Academic Collection - all the documentaries you can handle! You might not find Tiger King here, but you can find out more about captive tigers in the United States.

LinkedIn Learning (click here if you are a student or here if you are staff/faculty) - looking to learn a few extra skills while cooped up at home? LinkedIn Learning is here to help! This guide will give you all of the basics, like account creation and recommended video series to watch.

National Film Board - Canada's premier source for movies, cartoons, and documentaries made in, by, and for Canadians. 

McIntyre Media - this database contains many resources for nursing students, such as clincal skills demonstrations and patient care. If it's something you need to watch before your labs, you'll find it here!

If you need help with accessing these resources or have any other questions about library services, please contact the library by email or using the live chat on our website (under the Help menu).

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Learner Centre Summer Hours

June 24, 2020

The Learner Centre will be changing over to our summer hours as of Monday, June 29, 2020. Business hours are Monday to Friday and services will be unavailable on weekends and holidays. Summer hours will be in effect until the start of Fall term in September.

Library Services will be available from 8 AM - 5 PM.
Tutorial and Academic Coaching Services are open from 8 AM - 4:30 PM.
The Computer Commons help desk will be open from 7:30 AM - 5 PM.

Have a safe and relaxing summer!

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11:23 AM 130000 min

Is the Learner Centre open to students? Can I come in to print/use the computer/borrow items?

No. As of Ma...

More Details

Reconsideration Requests and Challenges to Intellectual Freedom

The library adheres to the Canadian Federation of Library Association’s (CFLA) statement on Intellectual Freedom. That statement is available through the CFLA’s website.  This space is dedicated to the transparent reporting of all challenges to the legitimacy of library material; choice of library content; nature of library events or guests; content or placement of library displays.  NorQuest College Library is committed to a fair and transparent dialog regarding a request to reconsider library materials or events. There are not challenges to report at this time.



NorQuest Library Purpose, Values and Vision

NorQuest Library Purpose Statement

The library actively supports the academic mission of the college, inspiring life-long learning, collaboration and discovery within and beyond our physical spaces. We engage with our diverse college community to foster critical thinking, creativity, and learner success.

NorQuest Library Values

  • Excellence in customer service
  • Expertise, integrity and professionalism
  • Learner centred
  • Intellectual freedom
  • Equitable access to information, resources and services
  • Collaboration and communication
  • A safe and inclusive environment
  • Innovation, discovery and creativity

NorQuest Library Vision

The library will be a fully engaged partner in the delivery of workforce relevant education within and beyond the library’s physical spaces. We will play a leading role in supporting student success and lifelong learning at NorQuest. This will be accomplished by:

  • Developing an agile approach to service and program delivery
  • Pursuing intentional collaborations with college teaching, learning and service partners
  • Seeking out new technologies that support the innovation of library services, automation and self-service
  • Exploring new collection processes and opportunities

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