Help

Have you been given a research paper or writing assignment? Not sure how to begin? Don't worry, we can point you in the right direction!

We can show you how to find academically appropriate material to use in your research assignments without having to sort through the huge amounts of information you might find on the internet. We can also help you with citing sources using APA and MLA.

There are many way to get help:

  • Ask Us! using the chat box on the right to get started on your research or writing assignment.
  • Book an appointment with a librarian to get help with research
  • Email the library, call (780) 644-6070, or drop in.
  • Attend a workshop. The library and Writing Centre offer workshops throughout the year to help you develop your reading, writing, and research skills.
  • Your instructor can request a library instruction session related to your assignment.
  • Our online tutorials can provide you with tips for doing research. 
  • Check out our Research Guides. They relate to specific programs, courses and subjects, and are full of great information!

Library Tutorials

Our library tutorials have been designed so you can learn on your own, at your own pace, when it's convenient for you.


APA: Formatting References: Basics

APA: Formatting References: Basics

What goes in an APA reference citation? Learn the basic components of an APA reference list entry.

APA: In-Text Citations: Basics

APA: In-Text Citations: Basics

Learn how to create in-text citations in APA format for a variety of different sources.

Choosing Relevant Keywords

Choosing Relevant Keywords

This tutorial explains how to find keywords in your topic, and why they are important for finding relevant resources.

CINAHL Healthcare Articles

CINAHL Healthcare Articles

This tutorial demonstrates how to find the CINAHL database, and use it to retrieve scholarly articles in nursing and healthcare.

Described Video Versions of Tutorials

Described Video Versions of Tutorials

The same content as the web tutorials, in a described video format for students with low vision.

Distance Learners Library Orientation

Distance Learners Library Orientation

Learn about the library services available to distance, regional and online students. This includes how to access online resources, and how to make an online appointment with a tutor or librarian.

eBooks 1: Finding and Viewing

eBooks 1: Finding and Viewing

eBooks are available online 24/7! Learn how to find and use these great convenient resources.

eBooks 2: Making an eBrary Account

eBooks 2: Making an eBrary Account

eBrary is the company which provides NorQuest Library with eBooks. Learn how to make an eBrary account in order to access advanced features such as downloading eBooks.

eBooks 3: Advanced Features

eBooks 3: Advanced Features

Learn how to print, bookmark, copy and cite (and more!) your eBooks using the advanced features in eBrary.

Evidence-Based Practice

Evidence-Based Practice

Learn about evidence-based practice, and why it is important for healthcare decision-making.

Google Better

Google Better

Learn tips for using Google more efficiently.

Google Scholar

Google Scholar

Learn how to use Google Scholar to find reliable, scholarly resources on the web.

Health Information Sources for Pathophysiology

Health Information Sources for Pathophysiology

Find information on complications for various diseases and injuries using these recommended tools.

How to Find a Book Using the Library Catalogue

How to Find a Book Using the Library Catalogue

This tutorial demonstrates how to find a book using the library catalogue.

How to Log-In from Off Campus

How to Log-In from Off Campus

Instructions for how to log-in to library databases and your NEOS account from off campus locations.

How to Search Library Databases: Basics

How to Search Library Databases: Basics

This tutorial demonstrates the basics of a library database search, including how to access the database and how to add limiters to search results.

Improving Your Search Using AND, OR, & NOT

Improving Your Search Using AND, OR, & NOT

Use the Boolean Operators AND, OR, & NOT to create a more efficient database search.

Library Orientation

Library Orientation

An orientation to the services offered by the NorQuest College Library.

LINC ESL Library Orientation

LINC ESL Library Orientation

A PowerPoint presentation in very basic English, which explains some of the features and services of the NorQuest College Library

MLA 8 Citation Style

MLA 8 Citation Style

Learn the basics for citing using MLA format

Orca eBooks

Orca eBooks

This video demonstrates how to find and use the Orca eBook collection, featuring Rapid Reads.

Scholarly Peer-Reviewed Articles

Scholarly Peer-Reviewed Articles

This tutorial describes the characteristics of peer-reviewed articles, and how to easily find them in the library databases.

What are MLA & APA?

What are MLA & APA?

Find out what MLA & APA are, and what types of rules they use.

What is a Database?

What is a Database?

This video describes what databases are and why they are valuable resources for your research.

What is a Journal Article?

What is a Journal Article?

This tutorial discusses the features of journal articles.

Individual 30 minute appointments with a librarian can be booked through The Writing Centre:

We provide customized, assignment-specific library instruction to develop the research and information literacy skills of students. Instruction can be provided in your classroom, a computer lab or in the library.
Book an Appointment

 

Please note: If you are a regional, online/distance, or eCampus Alberta student and you cannot meet us in person, let us know. We can make arrangements to meet you over the phone or online!

General


You can return any NEOS item (book, DVD, audio book, etc.) borrowed from any NEOS library to any NEOS library. At the Main Campus you can return any NEOS item (book, DVD, audio book, etc.) to the return bin located in the lobby or the 5th floor. At Westmount Campus, NEOS items can be returned directly to the library.

  • Materials returned to a bin will be back dated to reflect the previous business day.
  • Materials can also be returned directly and in person to the circulation desk.
  • Regional and distance students (those residing outside Edmonton) can return materials by mail (self-addressed and postage paid envelope is included with all distance loans).

The Learner Centre has a 16 seat quiet study located in the Learner Centre on the 5th floor of the Main building.

All students who are enrolled in classes at NorQuest College can access electronic articles, databases, streamed content and ebooks through the NorQuest Library website.

All staff and faculty of NorQuest College can access electronic articles, databases, streamed content and ebooks through the NorQuest Library website.

 

Because these resources are licensed by the College for your use from third parties, you are required to sign in before you can access the content. There are two ways you can log in:

  1. If you have a network username and password you can you that to authenticate by entering this information in the Computer Commons sign on.
  2. If you have never used a network username and password you can use a special library login; which is your 7 digit ID number and your last name by entering this information in the Library Login sign on. 

We recommend low resolution if you are watching something on campus using a computer, tablet or phone. If you are showing the video in a classroom we recommend using high resolution.

The Learner Centre is located on the 5th floor of the main campus. Location and hours

Yes. To book a collaborative work space/media room use our online booking tool

Some articles are not available in full-text. Some article databases merely "index" the article citation rather than supply the full PDF to the article. When this occurs you will see the Find It! Logo. When you open the Find It! logo, it tries to find the full text version of the article in another database that we subscribe to. To avoid this situation, select full-text only as part of your search strategy.

Search or browse the Find It! A-Z Journal List for NorQuest Library's full-text online journals.

The NorQuest College Library offers a variety of resources and services to help you with your assignments and courses.

To help you get the most out of your library, here is a poster which links to many useful library resources and services. Download a copy to your computer desktop for easy access. The images on the poster are clickable and link directly to relevant resources and information on the library website.

We also have a Distance and Online Basics guide designed specifically to help you. In addition to our Ask Us! chat service, you may also book online appointments with a librarian via the Writing Centre.

Click on the "Login from off campus" link right above the NorQuest College Access link in the record or from the top left drop down menu (under NorQuest Library). Once you have logged in, you can click on the link to take you to the ebook, online video or article.

WorldCat off-campus login link

Troubleshooting


Some databases encounter access problems when using older versions of Internet Explorer.  We recommend using the current version of Internet Explorer or recent versions of Chrome or Firefox to access databases.

There are known issues when accessing some of the databases, eBooks and online video via the staff VPN Access(SSO). To work around this problem, open a separate browser window and paste in the address of the database or link you wish to access.

Videos may be choppy because of low bandwidth issues - starting, pausing and re-starting will buffer the video so that you can play it.

If a video is not playing properly, try the following:

  • start the video and then pause it
  • wait a few minutes
  • click Play again

If a video will not play at all, try the following:

  • ensure that you have the latest version of Adobe Flash Player installed Flash Player Help
  • clear your browsing history and cache and refresh your browser
  • turn off any applications that may be using high bandwith, i.e. instant messaging programs

When encountering difficulties accessing a database or online video, try using a different browser.  For example if you are using Internet Explorer, try using Chrome or Firefox.  Sometimes the settings in one browser will prevent the resource from displaying while another browser works fine.

When you use Google Chrome (version 42.0 or later) to access our Criterion on Demand videos, you will see a message that you need to install Microsoft Silverlight, even if it is already installed.  According to MicroSoft Support this is because Chrome no longer supports the Silverlight plugin.  

We recommend copying the link into a different browser such as Internet Explorer, Firefox or Safari to view the video.

If you are using a Mac computer and experiencing problems playing the following library videos:
  • Mosby's Nursing Video Skills Beginning
  • Mosby's Nursing Video Skills Intermediate
  • Mosby's Nursing Video Skills Advanced
  • Health Assessment series
download and use the Google Chrome browser instead of Safari to view the videos. For iPad users, try using the Puffin browser to view the videos.
 

Chat


Chat is a way to ask library staff quick questions (less than 15 minutes) in real time. 

For more indepth or extended questions please Book an Appointment through the Writing Centre.

Chat is intended for use by NorQuest College students and staff.

Type your question into the chat box. Do not include any personal information such as your name or ID number.

The librarian will be notified that a chat question is waiting. Please be patient as it may take a few minutes for the librarian to respond, especially if they are working with another student.

As you chat, keep in mind that it may take a few minutes for the librarian to respond. The librarian may need time to assess your question, locate online sources, and compose a response. While you wait, you can continue to use other programs on your computer or use another browser window connected to the Internet.

If you navigate away from the page during your conversation, the connection will be lost. To avoid losing the conversation, open the chat box in a new window by clicking on the green arrow. Or open a new browser window or tab to follow along with suggestions the librarian makes.

Librarians are unable to provide you with your login information or pin over the chat service, please call the library at 780-644-6070 for assistance.

Please do not include your personal information in your question.

As you chat, a transcript of the session is recorded and stored securely on the chat provider's server.  You may click on the email icon and have a transcript sent to your email address.

Access to stored transcripts is restricted to authorized library staff. Chat transcripts are used periodically to evaluate the quality of this service and for statistical purposes.

In addition to helping you locate library resources, including books, articles, videos and digital resources, librarians can help you find appropriate sources for your assignment, answer citation questions (APA, MLA), and provide explanation about library services and procedures.

Hours of service are Monday-Friday 8-5.

Limited service may be available when the library is open during evenings and Saturdays.

Monday - Thursday 5-7

Saturdays 12-4.

*Required Field