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Information about borrowing resources from the NorQuest Library or one of our partner libraries.
NorQuest Library is a NEOS library. NEOS is a collective of 18 libraries. This means you can use your NorQuest ID/Library card to borrow resources directly from another NEOS library either in-person or using the request function in the library catalogue. Requested resources are delivered to NorQuest for convenient pick up.
There are several features you can access within the NEOS system, such as:
At the beginning of term you will receive an AUTOMATED email from the Library (check your MyMail account!). This email contains your PIN number.
Get My PIN »If you can't find the email or forget your PIN you can have one automatically sent to your email from NEOS.
To place a request or a hold on a book in the NEOS system and have it delivered to NorQuest you need your 13 digit ID number and your NEOS PIN (see above).
You have looked everywhere and you can't find the book or article you are looking for? Norquest students and staff can request an
"interlibrary loan". using the form provided.
For other inquiries contact ILL@norquest.ca.
OneSearch is a great place to start your research. It searches our NEOS library catalogue, all our ebooks, and most of our article databases in one search!
Use the NEOS search when you want to look for a specific title in our library.
Your NorQuest Student ID can be your ticket to Edmonton Public Library (EPL) membership through the L-Pass. If you don't have an EPL membership, you can get it now, by clicking on the L-Pass image and completing the registration form. If you already have an EPL membership you can still choose to use your NorQuest ID Card as your public library card, your accounts will be merged.
EPL membership is a privilege of access that includes digital resources, books, music, audio books, programming and a multitude of services. Join today!
The Alberta Library (TAL) is a library partnership of 49 libraries across the province of Alberta. You must have a NorQuest ID and PIN number to place holds in TAL Online. Requests made on materials located outside of Edmonton may take additional time to arrive. You will be notified through the email account you identified for use within the College.
You are responsible for all material you sign out. You will be charged for resources (books, DVDs, magazines, reserve items, etc.) that are damaged or lost. These charges will be attached to your student account.
All NEOS items can be picked up and returned to the NorQuest Library regardless of their home library location.
NorQuest Library provides access to a selection of course textbooks. Located at the circulation desk, they can be used in the library for a maxium of 2 hours.
After items have been signed out for two weeks, they can be RECALLED for use by others. If your book is recalled, you will have SEVEN DAYS from the date of email notification to return it to the library, regardless of the original due date of your item. If you plan to be out of town for an extended period, ensure that you either return library materials before you leave or leave them somewhere where a colleague or family member can return them for you.
You are responsible for fines and fees accumulated on resources you have borrowed from other NEOS libraries. NorQuest Library staff cannot waive the fines of other libraries.
If you have unpaid overdue fines or an overdue item, you can still borrow materials from the library until your overdue fines reach $50 (remember it is a dollar a day for each item at most NEOS libraries).
Borrowing privileges are suspended when unpaid fines exceed $50.00. Most libraries will not lend to students that have accumulated a $50 fine - remember, this could be 5 books each overdue by 10 days.
Individual items that are overdue for more than 31 days are considered lost. A flat fee is charged to your account for all lost materials. This amount will be adjusted to reflect the actual cost of the item upon payment. The library will waive all fines on return of the item unless the item is damaged.
A fine or fee placed on your student account displays as a negative service indicator on your account. A negative service indicator will result in the withholding of transcripts and future registration.
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